Leading CRM development company specializing in developing powerful, scalable, and fully customized Customer Relationship Management (CRM) systems.
At Empirical Edge Inc., a custom CRM development system specializes in developing CRM to align with a company’s unique objectives. It effectively manages relationships with current customers and enhances appeal to potential ones. Featuring tools like customer lifecycle management, accessible data, and customizable user roles, it tracks and optimizes every stage of relationships, from initial contact to customer acquisition.
We offer tailored CRM development services that cater to specific business needs when standard CRM systems don’t fit organizational workflows. For organizations where a CRM system partially meets their goals, we provide customization services that add bespoke features and modules to bridge any gaps.
Our CRM Development Tech Stack
Docker
Cloudflare
Git
AWS
Google Cloud
Microsoft Azure
REST APIs
GraphQL APIs
OAuth 2.0 / JWT
Zapier
Integromat
VoIP & Chat APIs
Our CRM Development Services Offering
Custom CRM System Development
Our team of CRM System Development experts is dedicated to crafting advanced CRM solutions that align perfectly with your sales, marketing, and support processes. Features such as: Custom dashboards & modules, Workflow automation, Role-based access, custom reports & analytics.
CRM Integration Services
We provide integration of your existing CRM with third-party tools, internal software, and legacy systems, delivering a holistic business ecosystem. Integrations can also consist of the following: Marketing tools (Mailchimp, HubSpot), ERP systems (SAP, Odoo, QuickBooks), Communication tools (Twilio, WhatsApp, Zoom), Payment gateways (Stripe, PayPal, Razorpay).
CRM Migration & Data Porting
Transition from out-of-date or constrained CRM systems (e.g. Zoho, Salesforce or spreadsheets) to a new scalable solution without data loss. Services include; CRM-to-CRM migration, Data mapping & cleanup, Legacy system modernization.
Mobile CRM Development
Give your team a mobile-first CRM system that can be used on any device. Options include: Native Android/iOS, Cross-platform (React Native, Flutter), Progressive Web App (PWA).
CRM Support & Maintenance
Utilize our regular maintenance packages to keep your CRM system safe, up to date, and operating at its best. It covers feature updates, backup and disaster recovery, security patching, and round-the-clock technical assistance.
Why Move to CRM for Your Business?
Thinking of upgrading to a CRM System? Customer Relationship Management (CRM) empowers your business.
Boost Sales Efficiency
The CRM system will assist you in monitoring leads, pipelines, and automating follow-ups and reminders to ensure that no chances are missed. With well-organized workflows and real-time data access, close deals more quickly.
Enhance Retention & Customer Service
With detailed records and timely notifications, your team can respond more effectively and deliver a higher service level—building loyalty and trust. Greater communication = greater customer experience.
Email Integrations
Your interaction channels for bespoke CRM solutions will be improved by syncing your CRM with your current email platforms, such as Outlook or Gmail, which offer a comprehensive view of emails, calendars, contacts, etc., across desktop and mobile devices.
Custom Dashboards and Reports
Build customized reports that track conversion rates, lead volume, and any other pipeline data using a drag-and-drop functionality, build and deploy modules to give users a real-time view of the entire organization.
Efficient Team Management
With our Customer Relationship Management Development Services, we'll help you bring all of your team work together, create clarity of accountability, and increase productivity.
Scalability & Security
Your CRM grows with the size of your business. Oversee more clients, groups, and activities safely and effectively. Role-based access and data protection of enterprise quality.
Why Choose Us as Your CRM Development Company?
Proven Expertise in CRM Development
As a top CRM development firm, we help brands build, optimize, and scale CRM solutions with success. We have provided scalable, high-performing CRM development solutions to a variety of businesses.
Integration-Ready and Future-Proof Solutions
We provide CRM systems that seamlessly integrate third-party apps and have API access, ensuring that you are prepared to expand to any size in the future.
End-to-End Support & Maintenance
Post launch of your CRM system, we provide continuous support, upgrades, and performance optimization to ensure your CRM system remains secure, updated.
Tailored CRM Development
From design to deployment, our CRM development services are fully customized to cover your unique business requirements and growth goals.
Performance & SEO Optimization
Our CRM development strategy incorporates SEO best practices, mobile adaptability, and site speed to optimize user experience and increase the CRM products’ natural visibility.
